Tenants involved in consultation

Tenants of Loreburn, the Dumfries and Galloway Housing Association, are set to reap the rewards of a consultation process that is being undertaken over the coming weeks.

Independent body the Tenant Participatory Advisory Service (TPAS) has been commissioned by Loreburn to work with its tenants to identify their key expectations and priorities in order to help shape the organisation’s future working practices.

The initial part of the consultation, which is taking place over the month of April, will consist of a series of six focus groups which will see TPAS staff identify the requirements of different tenant groups, including young people, the elderly, and those residing in sheltered accommodation projects. Feedback from the focus groups will then be used by TPAS to shape the content of two tenant conferences later in the year.

Established in 1988, TPAS is a not-for-profit organisation that works to increase participation between social housing landlords and tenants. It aims to extend the reach and quality of tenant influence by working with tenants and landlords to develop successful partnerships whilst supporting tenants and community groups to take on a more representative role.

Loreburn Housing Association, which celebrates its 30th anniversary this year, provides over 2,300 homes across Dumfries & Galloway, as well as a range of related care and support services.

Iain Agnew, convener of Loreburn Housing Association, said: “The views and opinions of our tenants are absolutely central to the work that we conduct at Loreburn every day - that is why we are urging all of our tenants to get involved in this consultation process.

“TPAS have been commissioned to enable us to obtain a better understanding of our tenants’ needs and requirements. The feedback that we receive through the consultation will help to shape our future practices and ensure that the work we carry out reflects the priorities of our residents.

“We look forward to hearing the feedback from the focus groups over the coming weeks and to working together with TPAS to plan and promote the two conference events which will be held later in the year.”

Lesley Baird from TPAS is working with Loreburn tenants to on the consultation. She said: “Over the coming weeks we will conduct a series of focus groups with Loreburn tenants which will input into the organisation’s Tenant Participation Strategy. Any tenants who are interested in finding out more or would like to get involved should contact Loreburn Housing Association for more details.

“Our aim at TPAS is to inform tenants how to challenge and influence the way that their housing services are delivered, and thereby help to improve their quality of life. At the same time, we aim to provide guidance to landlords, such as Loreburn, on how to operate more effectively – both in their day-to-day practices and in their long term planning.”