Open plan scheme for Wigtown

Wigtown Post Office
Wigtown Post Office

The Post Office want to make changes to branch in Wigtown with longer opening hours but reduced services.

The matter was discussed at the monthly meeting of Wigtown and District community Council on Monday night in the county buildings as the Post Office re keen to hear the views of the community.

In a letter to Dumfries and Galloway Council the Post office explain they want to create a “low-screened, open plan style service point, integrated into the retial counter. The branch would be open for longer: Monday, Tuesday, Thursday, Friday and Saturday from 6am until 5.30pm, Wednesday from 6am until 6pm and on Sunday from 7am until pm.

“Customers will still be able to get most of the Post Office services products and services, however for a small number of services you may need to visit an alternative Post Office, go on-line or, telephone the customer helpline.

“To get the new branch ready, it may need to close for up to seven days during March/April for refurbishment.”

The post office will carry out an assessment on what the layout will look like following conversion. This will include the space available when customers are waiting to be served, adequate turning space for wheelchair users where appropriate and keeping entrance areas and shopping aisles free of any obstructions, so people have a clear assess route to the post office service point. The layout will be decided after community feedback.

Mid Galloway councillor Jim McColm commented that it was difficult to make a considered opinion on the proposals without seeing a floorplan for the changes. The dark areas that have become an issue in the town since the introduction of the new LED street lights should be fixed by the introduction of extra light to fill the gaps.

Dumfries and Galloway Council have informed the community council that they want to know of any problem spots so they had add in extra lights.

Like many communities in the region dog fouling in Wigtown remains the eternal problem with seemingly no long term answer. Convenor Matt Kitson had letters from residents complaining about the mess, especially on Station road, around the square and particularly in the gardens.

The community council agreed to contact the council’s community safety team, that organise the dog wardens to ask for extra patrols in the town.

The innovative Wigtown ‘Conscription Day’ will go ahead as planned on January 30 from 10am to 2pm. The Community shop will be providing tea and coffee.