Kirkcudbright RBS to close due to fall in customer numbers

The Royal Bank of Scotland has announced it is to close its Kirkcudbright branch this November.

The bank blames a fall in customers – down 23% since 2011 – for the decision to close and said an arrangement had been made for customers to check balances and withdraw cash from the nearby Post Office instead.

The bank said this week: “We have taken the difficult decision to close the RBS the RBS Kirkcudbright branch on the 16th November 2015

“We are working hard to ensure there are a number of alternative ways for people in the area to continue to bank with us.

“We have reached an agreement with the local Post Office so that our customers can check their balance, deposit and withdraw funds, and business customers can get coinage.

“We intend to retain our ATM in the local community, and there are also two other free to use ATMs within a mile of the branch.

“We are introducing a Mobile Branch service to the community and we will be engaging with our customers and the local community to understand the best day and time for the mobile branch to visit.

“We are writing to all of our customers who use the branch, as well as displaying posters in branch to let them know of the closure.

The bank is also closing branches at Dumfries Whitesands and Maybole.