New dawn for Isle Post Office

The Post office in the Isle of Whithorn will move to to St Ninians Hall from next Thursday, April 12.

The post office says the new ‘local’ service will give custoners increased opening hours by 24 hours a week; a convenient, quick service; open plan till; Bill payment, banking, benefits and travel money as well as postage, home shopping returns and local collect.

The revamped service is provided at a Post Office serving point in the store, where the Post Office terminal sits alongside the retail till. As with any other branch, robust security procedures are in place, anyone handling Post Office transactions, including new staff, have been fully trained on all operational and service issues, including customer privacy to ensure they meet Post Office standards.

Post Office services are available during the store’s opening hours, 9am to 5pm Monday to Friday and 9am to 1pm on Saturday. The opening hours which have increased by an extra 24 hours a week, will ensure that the branch is more convenient, as people will now have more choice of when to visit.

Local residents and small business customers are able to access the wide range of Post Office and mails services, including Special Delivery, Local Collect, home shopping returns, and make online banking cash deposits and withdrawals, withdrawals using a Post Office Card Account, send funds abroad using Moneygram, pay bills, pre-order travel money, apply for travel insurance and top up mobile phones.

Simon Drinkwater, Post Office Regional Manager said: “We are making it easier for customers to get their cash, send and collect their mail and do their banking because we know how important these services are to local residents.

He added: “We are confident that this vibrant new-style Post Office at the heart of the local community will meet customer needs. This modernisation is part of a major investment programme, the largest in the history of the Post Office and will secure services for the future.”